Policy & FAQ

Policies
The Good Stuff Store offers natural products to families concerned about the toxins in conventional brands of skincare, haircare, baby gear, diapers, and household products. Our store is stocked with only products that we love ourselves—both for their efficacy and because our research leads us to believe that they are the safest on the market.

If you experience an unfavorable reaction to any product, please discontinue use immediately. Before using any products, perform a patch test, and if you see a reaction within 24 hours, do not use the product, and please let us know!

By purchasing or using any items sold in this store, it is implied that you have read and understand the risks of using herbs and herbal products and therefore release Gimme the Good Stuff from any and all liability.

If you are pregnant or nursing, please speak to your doctor before using herbal products.

Read our Privacy Policy.
SMS Program
SMS messages will be sent from Gimme the Good Stuff to let you know when we drop new Safe Product Guides, running special sales, or when we want to communicate with you about your cart or orders.

You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 717-413-8182.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent https://calendar.google.com/calendar/u/0/rto you from us and to us from you. You will receive no more than a few messages per month. If you have any questions about your text plan or data plan, please contact your wireless provider directly.
Shipping & Delivery
Gimme the Good Stuff ships via U.S.P.S. Priority Mail, FedEx, and UPS. We offer FREE SHIPPING on orders over $75, while orders under $75 have a flat shipping fee of $5.95. Almost all orders will be shipped within 3-5 business days. However, because our vendors ship from all over the globe, some orders may take as much as 7-10 business days to ship. Some items are shipped directly from the manufacturer, which may mean a later shipping date. Orders going to Hawaii incur a $19 shipping fee.

A note on shipping directly from vendor: In our ongoing efforts to lower our carbon footprint, we are moving a large portion of our online catalog to ship directly from the vendor. All this means is that your items may arrive at different times from different places. However, rest assured you will still get all the Good Stuff you know and love! You can track your orders here.

Returns & Refunds

We hope you love everything that you buy from Gimme the Good Stuff’s store, but if you change your mind about a purchase, you are welcome to make a return. Please note, we do not accept returns on items that are on sale, vitamins, supplements, food items, or baby formula.

We’re a marketplace

Gimme partners with over 200 trusted brands, each shipping directly from their own warehouse, boutique, or storefront. Because of this structure, returns must be sent back to each brand individually, using a separate box and shipping label for every return.
 

All returned products must be in unopened packaging and/or be unused. In order to issue a refund or exchange, we must receive your return within 15 days of the purchase date. If you received your order as a gift, you may return it for store credit within 30 days from the date of purchase. We do not offer refunds for the cost of shipping, and please note that if you return something from an order where we covered shipping (all orders $75 and up), you will be charged the amount that was charged to ship the package to you initially. Sale items may not be returned; nor can international orders. Please mail items back to:

Gimme the Good Stuff
P.O. Box 217
89 Main Street 4B
Montpelier, VT 05601
Cookie Policy
Please read this policy to understand what cookies are, how Gimme the Good Stuff uses them, and how you can manage your cookie preferences.

Cancellation

While we strive to provide accurate product and pricing information, errors occasionally occur. In the event a product or service is listed at an incorrect price, Gimme the Good Stuff has the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged (in which case we shall promptly issue a credit to your credit card account in the amount of the incorrect price). We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household, or per order, and to refuse or cancel any order for any reason. These restrictions may be applicable to orders placed by or using the same online account, the same credit card, and also to orders that use the same billing and/or shipping address.

Gimme the Good Stuff sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use our website only with the involvement of a parent or guardian.

FAQ

General

We’re a small, family-run business, passionate about clean living and safer products. Our team also includes experts, scientists, and PhDs who carefully research and vet every product before it makes it into our store.

Simply use the checkout system on our site. If you need to modify your order, contact us right away and we’ll do our best to help before it ships.

We reserve the right to limit quantities, refuse or cancel any order, or correct pricing errors. If an order is canceled, you’ll receive a prompt refund. (gimmethegoodstuff.org)

Contact & Support

Call us at 1-717-413-8182 or email store@gimmethegoodstuff.org.

You can leave a message via chat on the site — we aim to respond by email within 1 business day (often much faster!).

Mon–Fri, 9 a.m. to 5 p.m. EST.

While Maia and the team love hearing from customers, support is handled through our customer service channel to ensure everyone receives timely and consistent responses.

Shipping & Delivery

Orders over $75 (continental U.S.) ship for free. For all other orders, there is a flat rate of $5.95.

Because we’re transitioning to direct shipping from manufacturers to reduce costs and carbon footprint, items may ship from different locations. You’ll still receive all the items you ordered.

We currently do not ship internationally.

Most orders leave within 3–5 business days. However, due to global sourcing, some orders may take 7–10 business days.

We ship via USPS Priority Mail, FedEx, and UPS.

Returns & Refunds

Returned items must be unused and in unopened packaging.

No — original shipping is non-refundable. If your order qualified for free shipping and you return part of it, we will deduct the original shipping cost from your refund.

Please mail returns to:

Gimme the Good Stuff

P.O. Box 217

89 Main Street, Suite 4B

Montpelier, VT 05601

Standard returns must be received within 15 days of purchase. Gift returns are eligible for store credit if returned within 30 days.

Yes — since we act as a marketplace with many partner brands, returns often must go back to each brand individually (with separate boxes/labels).

We do not accept returns on sale items, food, baby formula, vitamins, supplements, or other specified non-returnable goods.

Disclosures & Transparency

Yes — some product links are affiliate-based. This doesn’t change your price, and it helps us fund the free content and guides we provide.

No — our content is for informational purposes only. Always consult licensed professionals for medical or legal issues.

We do — but we always give honest feedback, and our opinions are never influenced by free goods.

We use cookies to improve your browsing experience.We also run an SMS program (which you can unsubscribe from). You can text “STOP” to opt out.

We follow rigorous internal standards and research to ensure that any product we sell or recommend meets our safety and “clean” criteria.

Subscriptions

Absolutely. You can add products directly to your subscription from any prodcut page. Or you can edit your subscription here: https://gimmethegoodstuff.org/a/subscriptions

Yes. You can edit your subscription at any time from your account page. You can pause, cancel, adjusting frequency and quantities.